2022 Live Zoom Webinars

We are pleased to announce the next in our series of Live Zoom Webinars…

How Occ Med Providers & Case Managers Can Keep Cases from Going Sideways

…”The First Thing We Do, Let’s Kill All The Lawyers” (Shakespeare, Henry VI)

Moderated by: Phyllis Phillips, Esq.

NEW DATE: Tuesday, January 10th, 2023

12-1pm ET

Hopefully we all agree that killing the lawyers (as Shakespeare suggested) is an extreme step.  But every workers’ comp professional has a war story (or ten) about how a claim that should have proceeded simply became unduly complicated . . . and costly.

In this fast-paced webinar, you will learn what occupational medicine providers and case managers can do to avoid the kinds of missteps that send injured workers to attorneys.  Where do the breakdowns occur?  What’s the best way to address perceived barriers to return to work?  How can you accurately “read” the situation while still treating the injured worker and the employer with respect?

Join us on January 10th from 12-1pm ET for this free webinar, where you will hear tips from a workers’ comp insurance adjuster, an occ med nurse, a nurse case manager, and a lawyer on how you can help injured workers and adjusters both to keep claims on track.

CEU Information:

       This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case        managers. The course is approved for 1 CE contact hour(s).

Learning Objectives:

    1. To identify the potential missteps that can occur from the time of injury onward, including the common points where breakdowns in collaboration with the team can occur, sending an injured worker to an attorney
    2. To describe the necessary details to be documented at the point of injury, onward
    3. To identify perceived barriers to return to work, and demonstrate how to overcome those

Speakers & Planning Committee Members:

    • Gail Carchietta, RN, MSE, COHN-S, FAAOHN ~ Caring for frontline workers for over 20 years, Gail has worked in manufacturing facilities and biotech with multiple locations cross the US with companies such as Moderna, Johnson & Johnson, Titleist, Hollingsworth & Vose and Finch Pruyn & Co.  Through years of managing workers compensation cases, she has developed the insight to create a program that ensures the “First Care is the Right Care”; a robust Return to Work program that values what the employee can contribute without jeopardizing their recovery; and the nuance of navigating between the needs of the managers, and the complexities of the insurance company guidelines.
    • Catherine Reno, RN, BSN, MBA, CCM ~ Catherine is a seasoned case manager with over 40 years nursing experience including ICU/CCU Clinical Nurse/Nurse Leader and Emergency Room Nursing providing the foundation for a well-rounded case manager. Additional skills as a Quality /Risk Manager provide the experience of using clinical guidelines and appropriateness of treatment to further augment her workers compensation skillset. Catherine is the Sole Proprietor of Reno Associates, providing Medical Case Management/Audit Services.  She is a current contactor with Occupational Resource Network, prior contractor with Medical and Life Care Consulting and a long-term employee of Coventry Healthcare rounding out her 24 years of Case Management experience.
    • Michael Kelley, AIC, ARM ~ Michael has more than 33 years of insurance industry experience.  Currently he serves as Senior Vice President and Director of Claims Operations at HUB International New England, a leading insurance brokerage firm, in a position he has held since May 2014.
    • Nancy Clover, RN, COHN-S, FAAOHN ~ Nancy is the founder of Occupational Health Connections, a leading staffing and recruitment agency for occupational and employee health nurses. She is a Certified Occupational Health Nurse Specialist (COHN-S) and a Fellow of the American Association of Occupational Health Nurses (FAAOHN).
    • Phyllis Phillips, Esq. ~ Phyllis owns a workers’ compensation mediation and arbitration practice in Vermont.  She has extensive experience in all facets of workers’ compensation, including as co-owner of a Vermont-based workers’ compensation insurance company and, more recently, as the senior Administrative Law Judge for the Vermont Department of Labor’s Workers’ Compensation and Safety Division.

Webinar Agenda

    • 12:00-12:05pm: Welcome, Announcements, & Speaker Introductions (Moderator: Phyllis Phillips, Esq)
    • 12:05-12:10pm: What Does Sideways Look Like? (Phyllis Phillips, Esq)
    • 12:10-12:20pm: How Can I Help You Get Back to Work? (Gail Carchietta, RN, MSE, COHN-S, FAAOHN)
    • 12:20-12:30pm: What’s The ‘Read’ Here? (Catherine Reno, RN, BSN, MBA, CCM)
    • 12:30-12:40pm: Please! No More War Stories! (Michael Kelley, AIC, ARM)
    • 12:40-12:45pm: Wrap Up (Phyllis Phillips, Esq)
    • 12:45-1:00pm: Q&A


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